We want you to be happy with your Baola.

Exchange of Size

You have 14 days to contact us if your want to exchange the size. Please send us first an email to [email protected] to inform us about this. We will send you a new size upon receival of your original purchase.


You have 14 days to return your Baola from the date you received it. Please send us first an email to [email protected] to inform us about this.

To be eligible for a return, your Baola must be unused and in the same condition that you received it.

Your item must be in the original packaging.


Once we receive your item, we will inspect it and notify you that we have received your returned

item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card (or original method of payment).

You will receive the credit within a certain amount of days, depending on your card issuer’s policies.


You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non­refundable.

If you receive a refund, the cost of return shipping will be deducted from your refund.