We are here to answer any questions you have.

Shipping

We ship products worldwide.

Shipping is free. However, please note that you might have some custom fee to pay for some countries.

General

At Baola, we use our ball all day long and it replaces our chairs. But for some people it’s better to combine sitting on chairs and sitting on your Baola and use one or the other alternately.

If you intend to use your Baola with a fixed table or in your living room:

  • We recommend that you order the 65cm medium Baola.

If you intend to use your Baola with a variable-height table (e.g. a standing desk):

  • If your height is between 155-175cm, we recommend you order the 65cm medium Baola.
  • If your height is between 175cm-185cm, you can order the 65cm medium or the 75cm large Baola. The 65cm ball will give you a more comfortable sitting position, while you will have a more active sitting position using the 75cm size.
  • If your height is taller than 185cm, we recommend you order the 75cm large Baola.

If you still don’t know which size to order for your needs, please contact us at [email protected] and we will help you to choose the right size.

At first it might feel a bit strange as you have probably been using a chair for many years, but you quickly get used to it.

You can wash your Baola in the washing machine at 40°C.

Please contact us directly at [email protected] and we will help you with your order.

For now we sell both the ball and the cover together as the Baola ball has been made especially to fit this cover.

Please send us your questions/feedback at [email protected]

Right now, we have only the Orbit Edition design available, but we are planning to create more designs in the future. If you are interested in another design, please contact us at [email protected]

We know you can’t wait to sit on your Baola, and we are working hard to deliver it as soon as possible. Delivery should be 2-3 weeks after ordering. Once it’s shipped you will get a confirmation email with your tracking number.

We accept PayPal and credit card payments.

A pump is not included in this first edition but we are working to make a pump available as an extra feature in the near future.

Baola products help you to maintain good posture. However, Baola products cannot act as sole treatment if you suffer from a particular illness. We encourage you  to consult your doctor to ensure Baola products are adapted to complement your treatment.

If you haven't found the answer to your question, please contact us at [email protected]